Terms & Conditions

1. Website Usage & Intellectual Property

All materials published on this website—including photographs, text, property descriptions, branding, logos, and graphics—are owned by or licensed to Spynora and are protected by applicable copyright and intellectual property laws.

• You may access, view, and print pages from the website solely for your personal, non-commercial use in exploring or booking properties.
• You must not copy, reproduce, scrape, mirror, or republish content from this website without prior written permission from Spynora.
• You agree not to use the website in any way that damages, disables, or impairs website infrastructure or interferes with any other user's access.

2. Property Information & Accuracy

Spynora partners with property owners and managers to curate private holiday homes and boutique stays. We take reasonable care to ensure that photographs, property descriptions, amenities, and rates displayed on the website accurately represent each property.

Because properties undergo ongoing maintenance, landscaping changes, and decor updates, minor differences in furnishings or landscaping may occur. Any significant change in advertised core amenities will be communicated prior to your arrival whenever feasible.

3. Guest Responsibilities & Conduct

Guests staying at Spynora properties agree to conduct themselves in a responsible and respectful manner:

• Primary Guest: The primary guest making the booking must be at least 18 years old and must remain present on the property throughout the stay.
• Accurate Information: You agree to provide true and complete contact information and total guest counts during reservation.
• Occupancy Limit: Properties may only be occupied by the number of guests agreed upon in the confirmed booking. Additional overnight visitors are not permitted without prior authorization and payment of applicable extra-person fees.
• Respect for Staff and Neighbors: Guests must treat on-site caretakers, culinary staff, and neighboring residents with courtesy. Harassment, abuse, or unlawful conduct will lead to immediate termination of the stay without refund.

4. Check-in & Check-out Rules

• Standard Check-in Time: 2:00 PM onwards.
• Standard Check-out Time: By 11:00 AM.
• Early Check-in / Late Check-out: Requests are subject to villa availability and prior written confirmation. Additional charges may apply depending on the timing.
• Mandatory Government ID Verification: In compliance with Indian hospitality and local administration regulations, every adult guest (aged 18 and older) must present an original, government-issued photo identity proof at check-in (e.g., Aadhaar Card, Passport, Voter ID, or Driving License; PAN cards are not accepted as valid address proof). Failure to present valid ID may result in denial of entry without refund.

5. Property Rules & Guidelines

To protect the condition, safety, and comfort of the properties, guests agree to follow these house rules:

• Quiet Hours: Quiet hours are observed between 10:00 PM and 7:00 AM. Loud music, outdoor sound systems, and disruptive noise are prohibited during these hours to respect surrounding residents.
• Parties & Commercial Events: Commercial photography, film shoots, bachelor/bachelorette parties, and public events are not permitted unless authorized in advance under a written agreement.
• Smoking Policy: Smoking is strictly prohibited inside all indoor living spaces and bedrooms. Smoking is allowed only in designated outdoor spaces with safe disposal of ash.
• Pet Policy:Pets are allowed only at properties specifically designated as pet-friendly and require prior written declaration. Pet owners are responsible for their pets' behavior, cleanliness, and any damage caused.
• Swimming Pool & Facility Safety:Swimming pools and recreational amenities are used at the guests' own risk. There is no lifeguard on duty. Children must be supervised by an adult at all times around water bodies. Glassware is not permitted near pool areas.
• Damage and Breakages: Guests must maintain the property and its furnishings in good order. The primary guest is financially responsible for any property damage, broken fixtures, stained linens, or missing items caused during the stay.

6. Limitation of Liability & Force Majeure

Spynora and its property partners are not responsible for events beyond reasonable control (Force Majeure), including municipal electricity grid outages, regional telecommunication failures, extreme weather events, or road blockages.

Guests are responsible for securing their personal belongings, valuables, and parked vehicles. Neither Spynora nor property hosts are liable for the theft, loss, or damage of personal items during your stay.

7. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the substantive laws of India.

Any dispute, controversy, or claim arising out of or related to these Terms or your stay shall be subject to the exclusive jurisdiction of the competent courts in Kozhikode, Kerala, India.

8. Changes to These Terms

Spynora reserves the right to amend these Terms and Conditions at any time. Changes become effective once posted on this page. Your continued use of the website or confirmation of bookings signifies your acceptance of the revised Terms.